Refund policy

• Before mailing: if you paid for the mailed option and haven't sent the letter yet, email admin@certifieddemandletter.com and we'll refund you in full.
• After mailing: postage and printing are already spent, so we can't refund a letter that has gone out, unless it went out wrong because of a mistake on our side, in which case we'll resend it or refund you.
• Print-ready letters: email us within 14 days if you're not satisfied and we'll refund the $12.

Refunds go back to your card and usually appear within 5 to 10 business days.